GREENAQUASCAPING.COM |
Last updated: March 08, 2022
Thank you for shopping at Green Aquascaping.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Green Aquascaping.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Green Aquascaping, accessible from https://greenaquascaping.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Policies
· We send out all packages
from our Hridaypur
Store.
·
We currently deliver to most cities and
towns across India.
·
We generally ship your order within 2 working days
of order placement. You can expect your order to be delivered to you within 2-3
working days in major cities and 4 to 15 days for other location. You can track
your order online once it is dispatched for delivery. You can track all
shipments with the tracking number you receive from us.
·
In the unlikely event that we are not able to ship your
order completely within 10 working days of the order, we shall cancel the
remaining unshipped part of the order, and send you an email informing you
about the same. In such cases, your payment against the unshipped part of the
order shall be refunded to the same account which was
used to make the purchase.
·
While we shall endeavor to ship all items
in your order together, this may not always be possible due to product
characteristics or availability.
·
Please note all items will be shipped
with an invoice mentioning the price, as per Indian Tax Regulations
·
Once the product is shipped from our
store, the order cannot be cancelled.
·
Green Aquascaping is preparing the
packages with the best care and using the best packaging materials available.
We only put new, factory-state goods in the shipment. All packages are being
dispatched undamaged through reputed courier agencies.
·
Due
to bad handling products may get damaged sometimes. Often courier persons
handle badly those packages. So in that case we are not going to change the
item until we get any constructive reply from the courier service personals.
·
If you believe that the product is not in
good condition, or if the packaging is tampered with or damaged, please refuse
to take delivery of the package, you should contact us within 3
days from the date of delivery, mentioning your order number. We shall
investigate the matter and make our best efforts to ensure that a replacement
delivery is made to you at the earliest.
·
In
the case of damaged or wrong product you are advised to read Return
and Refund Policy